CZPLEN
Legal document

Terms of service

Valid from 28 April 2026 · Last updated: 29 May 2026

1. Site operator

Michal Kortus
Self-employed natural person, website operator polkor.cz under the brand PoLKoR
Email: gdpr@polkor.cz
Reg. no.: 29506981
Za Podjezdem 1024/5, 725 25 Ostrava – Polanka nad Odrou
Contact only by email.

2. Nature of the site — what PoLKoR is and isn't

PoLKoR is a recommendation and curation website. We search for and present healthy lifestyle products available from external retailers. By clicking a product link you leave the PoLKoR site and go directly to the retailer's website, where their terms and conditions apply.

All contracts, complaints, warranties and payments with external retailers are made exclusively between you and the retailer — not with PoLKoR.

PoLKoR also offers own digital educational content (e-books, guides, plans). The sale of these products is governed by the terms in section 2a.

2a. Sale of digital content

PoLKoR digital products are exclusively educational and do not replace medical, nutritional or other professional advice. Individual results may vary.

The operator sells digital products (PDF guides, educational materials) available for download after payment. The content is for educational purposes only — it does not constitute a medical diagnosis, treatment procedure or substitute for care by a doctor, nutritionist or other specialist. Before making any changes to your diet or exercise routine consult your doctor, especially if you have health restrictions.

Prices and VAT: The operator is not a VAT payer. Listed prices are final.

Payment methods: Payment is possible via the GoPay payment gateway — by card (Visa, Mastercard), Apple Pay, Google Pay or bank transfer.

Delivery time: Digital content is delivered automatically immediately after successful payment — the customer receives an email with files usually within minutes of payment confirmation, at most within 30 minutes. In case of a technical problem contact us at info@polkor.cz.

Right to withdraw from contract: In accordance with § 1837(l) of Act No. 89/2012 Coll. (Civil Code) you have no right to withdraw from the contract if digital content was delivered with your explicit consent before the 14-day period and you were informed that the right of withdrawal thereby ceases.

Conformity of digital content with the contract (§ 2389c OZ): Digital content must at the time of delivery conform to the agreed contract — be functional, complete and in the agreed format (PDF). If you find the delivered content does not match the description or is defective, contact us at info@polkor.cz. We'll fix the defect by sending a corrected version or refund the payment.

Complaint: In case of a technical defect (non-functional or damaged file) contact us at info@polkor.cz. We try to handle complaints within 3 working days by sending corrected file or refunding payment, no later than 30 days in accordance with consumer protection law.

Copyright: The purchased digital product is intended exclusively for personal use. It may not be copied, distributed, sold or otherwise commercially used without the operator's written consent.

2b. Herbarium — web application

The Herbarium app is exclusively educational and informational. The content does not replace medical, pharmaceutical or other health advice. Before using any herb — especially when taking medications, during pregnancy or with health conditions — consult a doctor or pharmacist.

The operator runs the web application Czech Herbarium available through account on polkor.cz. It is digital access to an interactive database of medicinal herbs, not o one-time downloadable file.

Trial access: After registration the user gets full access to the app for 7 days free, without needing to enter a payment card. The trial period starts at the moment of registration.

Ceny a access after trialu: After the trial period a one-time payment is required to continue. The current price is always displayed on the app login page. The operator reserves the right to change the price — existing paying users are not affected by price changes.

Payment method: Payment is processed through the GoPay payment gateway — by payment card (Visa, Mastercard), Apple Pay, Google Pay or bank transfer.

Right to withdraw from contract: In accordance with § 1837(l) of Act No. 89/2012 Coll. (Civil Code) the user acknowledges that after activating paid access and first login to the full version of the app the right to withdraw from the contract expires, because digital content was delivered with the user's explicit consent before the 14-day period. This consent is expressed by checking the relevant checkbox during registration.

Availability and updates: The operator strives for continuous app availability but does not guarantee against outages caused by technical maintenance or third parties. App content (herb database, features) is continuously expanded.

Age restriction: The app is intended for persons over 18 or younger persons with the explicit consent of a legal guardian. By registering the user confirms they meet this condition.

Fotografie of herbs: The app displays photos of medicinal herbs from Wikimedia Commons licensed under Creative Commons (CC BY / CC BY-SA / public domain). Author and licence information is available for each herb via a source link. The user acknowledges these photos may not be reproduced without preserving the original licence and author attribution.

Third parties in the app: Funkce identifikace plant z fotografie uses external API — PlantNet (CIRAD/INRAE/INRIA, Francie) a Google Gemini (Google LLC, USA). Submitted photos are not stored by the operator. Account management is handled via Supabase (USA). Details, see Privacy Policy.

Complaint: In case of a technical app defect contact us na info@polkor.cz. We try to handle complaints within 3 working days, no later than 30 days in accordance with consumer protection law.

3. Affiliate links

Some links on this website are affiliate (partner) links. This means that if you make a purchase through them, the site operator may receive a commission from the retailer. This does not represent any extra charge or price increase for you.

The affiliate nature of the link is always clearly marked directly at the product with an icon 🔗 Partner link. This labelling complies with EU Unfair Commercial Practices Directive requirements and Czech Trade Inspection Authority recommendations.

Affiliate relationships do not in any way influence the selection of products or the content of reviews. We recommend only products that we ourselves consider worthwhile.

4. Accuracy of information

We strive to ensure that information on the site is current and accurate. Nevertheless we cannot guarantee that prices, availability or product specifications displayed on PoLKoR are at every moment identical to the retailer's current state. Before purchasing always verify current information directly on the retailer's site.

The website content (descriptions, reviews, recommendations) is for informational purposes only and does not constitute medical, nutritional or other professional advice.

5. User reviews

Website visitors may add their own product reviews. By submitting a review you consent to its publication on the PoLKoR website.

The operator reserves the right to:

The review author is responsible for the truthfulness and legality of its content. Reviews may not contain personal data of third parties without their consent.

6. Intellectual property

All original content of the PoLKoR website (texts, graphic elements, design) is protected by copyright. Without the written consent of the operator it is not permitted to copy, distribute or otherwise use the content for commercial purposes.

7. Limitation of liability

PoLKoR is not liable for:

8. Governing law

These terms are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Sb. (Civil Code) and Act No. 634/1992 Sb. (Consumer Protection Act).

Any disputes will be resolved by the competent courts of the Czech Republic.

8a. Out-of-court dispute resolution

The consumer has the right to out-of-court resolution of consumer disputes from purchase or service contracts. The competent body for out-of-court resolution of consumer disputes is Czech Trade Inspection (COI) — www.coi.cz.

European online platform for solution disputes (ODR) is available na: https://ec.europa.eu/consumers/odr. Platformu lze use pro solution disputes arising z online smluv se consumeri v EU.

Contact email for ODR purposes: info@polkor.cz

9. Changes to terms

The operator reserves the right to update these terms at any time. The current version is always available on this page with the date of the last update. Continued use of the website after publication of changes constitutes acceptance of the updated terms.

10. Contact

For questions about orders, complaint a general inquiries:
Email: info@polkor.cz

To exercise personal data rights (GDPR):
Email: gdpr@polkor.cz